Our Commitment

TERMS OF SERVICE

Last updated: June 15, 2025

Welcome to Cloud N7. These Terms of Service ("Terms") govern your use of our hosting, email, and related services ("Services"). By using our Services, you agree to these Terms.

1. Accounts and Responsibilities

You are responsible for maintaining the confidentiality of your password and account. You agree to notify us immediately of any unauthorized use of your account. You are responsible for all content hosted on your account and for all activities that occur under it.

2. Acceptable Use Policy

You agree not to use the Services to:

  • Publish or transmit any unlawful, threatening, defamatory, obscene, or otherwise objectionable content.
  • Send unsolicited emails (SPAM) or conduct email marketing campaigns that do not comply with applicable laws (e.g., CAN-SPAM).
  • Distribute malware, viruses, or any other destructive computer code.
  • Perform denial-of-service (DoS) attacks, port scanning, or any other activity that could compromise the security or performance of our network.
  • Infringe on the intellectual property rights of third parties.
  • Utilize server resources (CPU, memory, I/O) excessively and detrimentally to other users.

Violation of the Acceptable Use Policy may result in the immediate suspension or termination of your account without a refund.

3. Payment and Renewal

Services are billed on a payment cycle. Accounts are automatically renewed unless a cancellation request is submitted. Failure to pay will result in the suspension and eventual termination of your account and deletion of your data.

4. Cancellation and Refunds

You may cancel your service at any time through the client panel. Domain registration fees are non-refundable.

5. Limitation of Liability

Cloud N7 shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including data loss. We aim for 99.9% uptime but do not guarantee that the service will be uninterrupted or error-free.

6. Indemnification

You agree to indemnify and hold Cloud N7 harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your use of the Services or violation of these Terms.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will become effective upon posting to our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil.